by Melanie
McIntosh
Do you have written safety guidelines for
your retail business? It is a good idea to review safety procedures
even if you are the owner & only staff of your business, but it
is imperative that you have proper safety guidelines if you have one
or more employees.
According to a Worker's Compensation Board (British
Columbia) release in 1998, "Some of the more common accidents in
small retail business include lifting injuries, getting hit by a falling
object such as knives, hammers and boxes, falling from a ladder or chair,
falling on a slippery surface or stairs, tripping on a rough surface,
injuries from repeated movements, and assaults."
You need to ensure that your business meets state
or provincial safety standards, but here are a few tips on safety in
your retail workplace.
1. Have a written emergency plan for
earthquake, fire, etc. Keep it in a location that is accessible to all
employees, and require that everyone is familiar with it.
2. Ensure that all work in performed in a
safe manner
• proper lifting procedures
• proper workstation
• proper storage for heavy objects, hazardous
materials
• proper footwear and clothing
3. Have safety meetings and inspect the workplace
on a regular basis.
Ensure that aisles and exits are kept free of boxes
and merchandise. Review standards for fire codes in your area.
4. Have a written guideline for prevention
of violence in the workplace.
Include loss prevention guidelines that emphasize
the safety of employees at all times.
5. Have a first aid kit in an accessible location.
Make sure that all employees know where it is located.
Keep it clean and dry. Check that your first aid kit includes all the
materials necessary for the number of employees in your business.
6. Document and report all accidents, even
small ones.
Even a small cut can lead to serious infection down
the road.
7. Ensure that all employees are trained in
safety procedures as part of their orientation.
Use a checklist to ensure that all employees are given
the necessary information.
Prevention of accidents is always your
best bet. Even small accidents can lead to time off work for
you or your employees which is an expense for your business. Don't wait
to review your safety policies and procedures.

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©2001-2008 Inspire Retail Solutions. All Rights Reserved.
Melanie McIntosh is a retail consultant and owner of Inspire Retail Solutions. She
helps independent retailers who are struggling to get more customers in the door.
Is your store appearance actually turning customers away?
Find out more here: http://www.inspire.bc.ca
Melanie's articles
and interviews have appeared in Retail
BC's Retail Connections magazine, Western
Home Furnishing Association's Western
Retailer, Intimate Apparel Business, Arabian Retailer, Teeze magazine, edplay magazine,
and LA Apartment, among
others.